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Terms of Service

These Terms govern your access to the Talveron Voice Academy website and courses. By using our services, you agree to these conditions.

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1. Acceptance of Terms

By accessing the Talveron Voice Academy website or enrolling in our courses, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, do not access or use our services.

  • These Terms form a legally binding agreement between you and Talveron Voice Academy (“we”, “us”).
  • Supplemental terms may apply to specific courses and will be presented at enrollment.
  • We may require your acceptance through an electronic acknowledgment form.

2. Eligibility and Accounts

You must be at least the age of majority in your province or territory or have consent from a parent/legal guardian. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

  • Provide accurate and current information during registration.
  • Notify us immediately of unauthorized access or suspected breaches.
  • We may suspend or terminate accounts that violate these Terms.

3. Enrollment, Pricing, and Payments

Course pricing, schedules, and inclusions are published at the time of enrollment and are subject to change. Taxes may apply based on your location. Payments are processed through secure third‑party providers.

  • Enrollment is confirmed only after successful payment.
  • You authorize us to charge your payment method for the selected course(s).
  • Promotions or discounts are subject to specific conditions and validity periods.

4. Refunds and Cancellations

We aim to deliver a high‑quality learning experience. If you are not satisfied, you may request a refund according to the policy set out here or in the course description.

  • Self‑paced courses: refund requests within 7 days of purchase if less than 20% of content is completed.
  • Live cohorts: full refund up to 72 hours before the first session; 50% refund within 48 hours after the first session; no refund thereafter.
  • No refunds for downloadable materials once accessed.

5. Course Access and License

Upon enrollment, we grant you a limited, non‑exclusive, non‑transferable license to access the course for your personal, non‑commercial use.

  • Sharing logins or content externally is prohibited.
  • Downloads, if provided, may not be redistributed.
  • We may revoke access for policy violations without refund if misconduct is confirmed.

6. Acceptable Use and Student Conduct

You agree not to misuse the website or courses, including by interfering with servers, attempting unauthorized access, or engaging in harassing or discriminatory behaviour.

  • No scraping, automated data collection, or reverse engineering of platform features.
  • Respect peers and instructors; adhere to class etiquette and schedules.
  • Content you post must be lawful and must not infringe third‑party rights.

7. Intellectual Property

All course materials, including videos, audio recordings, scripts, workbooks, and brand assets, are owned by Talveron Voice Academy or our licensors and protected by intellectual property laws.

  • You may not reproduce, distribute, or create derivative works without written permission.
  • Student‑generated work remains yours; you grant us a limited license to showcase with your consent.
  • Trademarks and logos may not be used without authorization.

8. Privacy and Cookies

We process personal data according to applicable privacy laws. We use necessary cookies to operate the site and, with consent, use analytics or marketing cookies to improve your experience.

  • You can manage cookie preferences at any time using the Manage Cookies control.
  • We retain personal data only as long as needed for the stated purposes.
  • For inquiries or data requests, contact us at [email protected].

9. Disclaimers and Limitation of Liability

Courses are provided “as is”. We do not guarantee specific outcomes such as employment or income. To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages.

  • We do not warrant uninterrupted or error‑free service.
  • Total liability is limited to the amount you paid in the 12 months preceding the claim.
  • These limitations do not exclude liability that cannot be excluded under applicable law.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable therein. Parties agree to the exclusive jurisdiction of the courts located in Toronto, Ontario.

11. Changes to Terms

We may update these Terms to reflect changes in services or legal requirements. Material changes will be announced via the website or by email where appropriate. Continued use after changes constitutes acceptance.

12. Contact

Questions about these Terms? We’re here to help.